temporary adjusted conditions and anulating costs because of the Covid-19 virus:1. For all new bookings: free cancellation or moving booking dates if your flight will be canceled due to Covid-19. This is for bookings made after 23 May till the end of this season (2020). This means a full refund of your deposit.2. (Bookings made before 18 march) we can change all reservations in the low and mid season for free to a period later in the season or the next season. If you want to reschedule the reservation to another date that is still available, this is possible. Any price difference need to be paid extra, the costs already paid are a credit, if you book a trip for an amount less than the deposit, the difference will remain open as a travel credit.3. (Bookings made before 18 march) Unfortunately, it is not possible to move bookings that are scheduled in high season to the next season (exception see point 4). If you still want to cancel this reservation, see the adjusted temporary schedule of cancellation costs.4. (Bookings made before 18 march)What to do if your flights are going to be canceled in the high season or have already been canceled. We would be happy to receive a confirmation from the relevant airline compagny of the canceled flight (s). After this, on a case-by-case basis we will search with the customer for one of the existing possibilities to move the booking free of charge for a period later in the season or to the next season / year (with a exeption in the high season. Any price difference need to be paid extra, the costs already paid are a credit, if you book a trip for an amount less than the deposit, the difference will remain open as a travel credit.5. (Bookings made before 18 march)Temporarily adjusted cancellation costs (for total rental agreement) overview caused by the (covid-19) virus more than 4 months before the check in date: 30%, Between 4 months and 2 week(s) before the check in date 40%, 2 weeks or less before the check in date 85% of the agreed costs.
How to book a camper.
- Choose from one of our campers and extra rentals and send it to us with your definitive dates. We will then send you a proposal.
- If you aggree we will send you the rental agreement and rental conditions.
- Email us the signed rental agreement with copy of driving licenses.
- We require a 50% down payment (you will finde our iban on the rental agreement) . Send this to us stating your name and the contract number. As soon as we have received this, the reservation wil be definiteForfor all new bookings:
Our campers have basic insurance plus passenger and brake down service on location. Damage caused by own fault to the rented camper is not included and therefore we will use the deposit of €1000,- to do the rapairs, if the cost are lower than the deposit of €1000,- we pay the difference back. If the deposit is not sufficient, the owner can hold the renter liable fot the excess/remaining cost of repair.
We offer a option to lower your own risk and deposit to €350,- per rental period. For this extra insurance we ask €17,50,- per day (the maximum ammount to pay when there is damage will be €350,-). If you are intrested please let us know so we can add this in the rental contract. For questions or explanation feel free to contact us.
What to do in the event of a breakdown.
Breakdown on the road is of course not nice, we do our best to maintain the campers as good as possible. However, it can of course happen that something breaks down on route. If something is wrong, we always ask you to call us. We will first see if we can help you by telephone, if this fails then our mechanic can come (if you are not too far away) to carry out a repair. If you are unlucky and may not be able to continue or have to go to a garage, we will do our best to arrange a sleeping place for you. If it really cannot be repaired, we will check if we have another camper available or we will help you find another accommodation. You will than of course get the money back from the days that you didn’t use the van (and the days we payed a alternative sleeping place) . In general, little happens and if it does, we will try to solve it. 🙂 Costs of repairs are of course for us!
How to get there
We live 3.5 km from Alcantarilha train station. There are trains www.cp.pt from Porto 530 km, Lisbon 230 km and Faro 46 km to Alcantarilha. We can pick you up and drop you off at the Alcantarilha station. For a shuttle to and from our location you can contact www.yellofishtransfers.com This company provides shuttle service for a reasonable price. In special situations we can personally pick you up for a fee at Faro airport (if you arrive late for example) for more information about this you can contact us.
Pick-up and return times
In principle the camper can be picked up from 3 p.m. and must be returned before 11 a.m. If it is possible with the next / previous rental, we are very flexible with this. A few days before departure, we discuss the best location and time for everyone.
This is tolerated, but it is not officially allowed! Of course it is done a lot. Usually nothing wrong. But it can happen that fines are given, these are always for the renter.
Fines and peage
Unfortunately it can happen that you drive too fast or park wrong and you get a fine. The renter is responsible for this. The peage also is a cost to be paid by the renter. If it turns out afterwards that a fine or peage payment is open in the period the renter rented, then they are still responsible for this cost.
Children and camping.
Children are of course very welcome to go camping with them. We have a number of different child / baby seats and seats available, these are free as long as they are available. Always request and reserve seats beforehand so that this is clear to us and to you. For more information or questions you can contact us.
There are not as many campsites in Portugal as in France, for example, but there is usually enough space available.
In the campers you will find everything you need; Cooking gear, Games, Travel guides etc. Bed covers, Clean sheets, 1 bath towel pp, 1 beach towel pp, 1 face towel pp, chairs and table for outside, beach umbrella, solar shower, Skateboard (limited), Guitar (limited), Bodyboard (limited). If there are any questions or requests, you can always contact us. There is a mobile chemical toilet in the bus, at the end or in between try to always emptying and clean it! There are public places and sometimes showers in many villages (and on various beaches). Most guests go to a campsite, public pools or public shower every few days to shower.
Seat belts in the back
The buses are pre-seatbelt laws and therefore you do not need seatbelts. So it’s is legal to sit here without seatbelts. However we do have some campers with seatbelts in the back. For more information please contact us.
Driver’s age and driving experience
The minimum age is 23 years or a minimum of 3 years of driving experience.
For questions or more information you can contact us by telephone Tel: 0031621869317 (bogus) or 00351916996778 (Marisa) or send a e-mail to: email@example.com
Amount of kilometers a day:
The rental is including 100km a day free. If you drive more we will charge €0,20ct per km extra. So if you book 7 day’s you will get 700km to drive.